Question 1

How does payment work?

Accepted Answer

Guests pay zero platform fees. You only pay the listed trip price, optional protection, and taxes. Payments are processed securely through Stripe or crypto.

Question 2

How are payments processed?

Accepted Answer

Payments are processed securely through Stripe. Your card is charged when you confirm a booking. KEYPASS Drive does not store full card numbers on its servers.

Question 3

What does a guest pay?

Accepted Answer

The listed trip price, applicable taxes, and optional protection if selected — with a $0 guest platform fee.

Question 4

How much do hosts keep?

Accepted Answer

Hosts keep 92% during launch. KEYPASS Drive deducts an 8% platform fee from the payout after the trip completes.

Question 5

Can I pay with crypto?

Accepted Answer

Crypto wallet payment options may be offered where enabled. Supported assets include BTC, ETH, USDC, USDT, and SOL.

Question 6

Is protection real insurance?

Accepted Answer

Optional protection plans are available at checkout. Coverage limits and exclusions are shown at the time of booking. Protection plans are not insurance policies unless formally enabled through an approved provider.

How can we help?

FAQ