Trust & Safety

Built to protect guests and hosts at every step of the trip.

Guests upload a license and selfie before trips.

Hosts upload registration and insurance documents for admin review. Documents are never publicly visible.

Both parties capture photos before and after each trip to protect against damage disputes.

Every trip photo is timestamped and stored securely.

Two-way reviews keep the community accountable and high quality.

Open a dispute from any booking. Admin tools review evidence and resolve fairly.

Report an unsafe or misrepresented vehicle and our team reviews it quickly.

Admins approve hosts and vehicles, manage disputes, and control platform settings.

Free cancellation within the window shown at checkout.

Protection plans and insurance features require approved legal and insurance setup before live launch.